Perhaps the most important function which the export trader is able and ready to perform is the completion of the order and the after-sales service to the client.

Completion of the order will comprise the commercial windup, including submission of all documents required, as well as the technical windup including transport and logistics. Being truly conversant with the legal provisions applying to the import into the receiving country, the foreign exchange regulations, the import licence systems, the regulations concerning the marks and certificates of the origin, the specific provisions of commodity control and the protective restrictions for any product, the export trader is in a position to guarantee the clearance of products at the frontiers.

Where it is necessary to train local staff export trading company will, co-operating with the supplier of the equipment, organise the training of the personnel to be ready to handle the new machinery.

Service after completion or even after the end of the guarantee term frequently goes without saying. To give such service, agencies and service shops of the export traders are equally employed just as well as their sparepart stores and after-sales services on the spot.

In completing their functions and performing their services the successful export traders rely on their omnipresent accessibility in any sales market, however difficult to enter it may seem. That worldwide presence is guaranteed by an overseas network of more than 3.000 agencies and representatives. The export trade today commands a wide network of sales organisations of its own and in many places overseas exporters are the only German firms represented directly on the spot.